Getting To Know Each Other Better

I thought it would be fun for us to get to know each other a little better. So I’m proposing a game to you. I’m gonna share a little bit about myself, then at the end of this blog, I have a couple questions for you so I can understand more of what makes you tick! (And make sure I provide the utmost value to you in my newsletter and services!) Things That Excite Me: …

Exactly How I’ve Added More PLAY Into My Life

When did you stop playing?  Probably around the time you had your first child (ironically) or got that promotion with the big salary. If you’re like me, your expanding to-do list and pressure to keep up with all your responsibilities began to take priority. And maybe, like me, you started studying time management and high-performance productivity principals and reasoned that play was not something that helped you achieve your ambitious goals. When we stop playing, …

Ever Been Called Out By Your Kid? Here’s How Mine Did It In The Best Way!

“Is your life hard, Mom?” my 8-year-old asked, as I huffed around the kitchen cleaning up the 80th round of snack plates since school had been called off for an entire week for the 2nd hurricane in 2 weeks. His comment snapped me right into mindfulness as he unknowingly became the mirror I needed to peer into that day. (Our children and relationships are always a mirror into our next level of self-mastery.) I softened …

How Can I Handle Defensiveness When Delivering Feedback?

Giving feedback is like crafting the perfect member or client experience—it requires care, thoughtfulness, and a little finesse. But what happens when someone isn’t quite ready to hear your helpful advice and gets defensive? Here are 5 tried-and-true emotional intelligence strategies to handle defensive moments with grace, so you can use the learning opportunity for growth and accountability, all while keeping service smooth and seamless: 1) Approach as a coach who wants to help. (“Let’s …

Will EQ Make Me A “Soft” Leader Or Lower My Team’s Performance?

Will emotional intelligence make me a “soft” leader or lower my team’s delivery of excellence? Heck to the NO! This is a common concern I get from leadership coaching clients I work with. They think if they change their ways, are less authoritative, and more human-focused, performance will suffer. But the opposite is true. Since Daniel Goleman coined the term emotional intelligence (EQ) in 1995, it has been extensively studied by Harvard, Yale, Learning in …