3 Crisis Communication Tips For Leaders

In work (and life), adversity is a given. Perhaps our most important responsibility when leading through hardship is to communicate effectively. Here are three crisis communication tips that will move your team and stakeholders toward a positive outcome, growth, and resilience.

1. Address the brutal facts as they become clear. 🔎

Brutal honesty is necessary during any catastrophe. It ensures you maintain trust with your team and stakeholders so you can rally them forward. Be sure to tell the truth as it develops. Your team doesn’t want to read about it in the newspaper or on social media. They want to hear it from you first. In addition, research shows that employees prefer to hear bad news from their immediate supervisor, not their CEO or head of human resources.

Click HERE for 2 more crisis communication tips to utilize in your leadership – from my most recent article in Brainz Magazine