“How do you express your feelings and not be taken as emotional/rude in the workplace?” 👆A question I get often after my keynotes, so I want to share some tips with you. Hint ➡️ You can also use these with your family this holiday season. 🎄 First, recognize that we’ll be considered emotional if we don’t manage our emotions well and they end up coming out sideways in the form of a blowup at a …
Even though this year has flown by, I KNOW you’ve grown and changed a lot – just like I have. One of the best ways to ensure all that we’ve gone through is embodied and turned into wisdom is to pause and practice some self-inquiry (which, of course, is essential to growing your emotional intelligence (EQ) and self-mastery). So, before you sprint into the new year or set your 2025 goals, ask yourself these 3 …
Dreamin’ of pumpkin pie… with a side of over-served uncle, closed-minded cousin, or over-involved in-law? Ahh the holidays. That time of year that brings so many of us together with ones we love… and ones we’re forced to love because of blood and marriage contracts. To keep the holidays magical and reduce as much frustration with others as possible, I’ve put together this EQ check list to keep your cool no matter who shows up …
“Is your life hard, Mom?” my 8-year-old asked, as I huffed around the kitchen cleaning up the 80th round of snack plates since school had been called off for an entire week for the 2nd hurricane in 2 weeks. His comment snapped me right into mindfulness as he unknowingly became the mirror I needed to peer into that day. (Our children and relationships are always a mirror into our next level of self-mastery.) I softened …
Giving feedback is like crafting the perfect member or client experience—it requires care, thoughtfulness, and a little finesse. But what happens when someone isn’t quite ready to hear your helpful advice and gets defensive? Here are 5 tried-and-true emotional intelligence strategies to handle defensive moments with grace, so you can use the learning opportunity for growth and accountability, all while keeping service smooth and seamless: 1) Approach as a coach who wants to help. (“Let’s …