Will emotional intelligence make me a “soft” leader or lower my team’s delivery of excellence? Heck to the NO! This is a common concern I get from leadership coaching clients I work with. They think if they change their ways, are less authoritative, and more human-focused, performance will suffer. But the opposite is true. Since Daniel Goleman coined the term emotional intelligence (EQ) in 1995, it has been extensively studied by Harvard, Yale, Learning in …
One of the most common questions I get after delivering a keynote on emotional intelligence (EQ) to mid-level managers is: “How do I get my senior leaders to recognize the importance of EQ?” This tells me that this human-centered approach to leadership is not often embraced by senior leaders — even though we now have decades of data that shows that EQ results in high-performing teams and an elevated service experience. It’s a shame EQ is not …
A foundation of how I live my life and the work I do, whether I’m facilitating an EQ leadership training or coaching high-performing executives, is Radical Responsibility. Radical Responsibility is eliminating any blame or excuses and recognizing that you are fully responsible for all the outcomes in your life. Your joy and success are not determined by who is elected this November, where you grew up, who your parents are, the industry you’re in, or …
As a high-performing leader, you know that the journey toward greater impact, purpose, and joy is not always easy, but it’s certainly rewarding. This week, I’m thrilled to invite you to explore two powerful conversations that can guide you on this path. Cultivating MAGIC in Leadership and Life On a recent episode of Private Club Radio, I had the pleasure of sharing the mic with Denny Corby, a magician who brings awe and wonder to …
Effective decision-making is vital for impactful leadership and a joyful, purposeful life. (And let’s face it, you might already be feeling decision fatigue!) So, how can we make the best decisions for ourselves and our teams while expending as little energy as possible? I’ve got the perfect tool for you! After decades of studying emotional intelligence and mastering self-mastery, I’ve gathered the best decision-making strategies. I use these regularly and share them with my executive …