What’s scarier than Kathy Bates with a mallet in Misery? The DELUSION managers have about how well they praise and recognize their employees, who desperately want to feel appreciated. Here’s some data (and it’s just as shocking as a notorious serial killer turning into Chucky in Child’s Play): 💀 A study by Roosevelt University found that 80% of managers believe they frequently express appreciation; however, only 20% of their employees agreed. 😱 Similarly, KRC Research …
In work (and life), adversity is a given. Perhaps our most important responsibility when leading through hardship is to communicate effectively. Here are three crisis communication tips that will move your team and stakeholders toward a positive outcome, growth, and resilience. 1. Address the brutal facts as they become clear. 🔎 Brutal honesty is necessary during any catastrophe. It ensures you maintain trust with your team and stakeholders so you can rally them forward. Be sure …
Do you ever, amid a challenge or challenging time, find yourself… in the kitchen… looking for a snack? Me too. In the days after the hurricane that just ran through my community, Hurricane Ian, the fridge has been less of a food source (because I’m not even hungry) and more of a distraction, a procrastination technique, a door to answers of seemingly insoluble questions. Maybe you’ve experienced disaster, loss, trauma, tragedy – big or small, …
As a leader, your job is to manage people, relationships, and results. This is no easy task and there is no one-size-fits-all approach to effectively influence those you work with. However, there are four phrases that are helpful to have in your leadership toolbox. Let’s examine each and determine which situations they are relevant for to make your life easier and your leadership more impactful. 🗣️ 1. How can I support you? Most of us …
Emotional intelligence is often defined as a “soft skill” since it’s not a technical skill or related to IQ. But there is nothing soft about being an emotionally intelligent leader. Here are four reasons emotional intelligence is a not-so-soft “soft skill” and, instead, a consistent ability of the strongest, most effective leaders you know. 1. Emotional Intelligence Requires Raw Honesty With Yourself Self-awareness, the first pillar of emotional intelligence, requires an honest assessment of how others perceive …