One of the most common questions I get after delivering a keynote on emotional intelligence (EQ) to mid-level managers is: “How do I get my senior leaders to recognize the importance of EQ?” This tells me that this human-centered approach to leadership is not often embraced by senior leaders — even though we now have decades of data that shows that EQ results in high-performing teams and an elevated service experience. It’s a shame EQ is not …
A foundation of how I live my life and the work I do, whether I’m facilitating an EQ leadership training or coaching high-performing executives, is Radical Responsibility. Radical Responsibility is eliminating any blame or excuses and recognizing that you are fully responsible for all the outcomes in your life. Your joy and success are not determined by who is elected this November, where you grew up, who your parents are, the industry you’re in, or …
As a high-performing leader, you know that the journey toward greater impact, purpose, and joy is not always easy, but it’s certainly rewarding. This week, I’m thrilled to invite you to explore two powerful conversations that can guide you on this path. Cultivating MAGIC in Leadership and Life On a recent episode of Private Club Radio, I had the pleasure of sharing the mic with Denny Corby, a magician who brings awe and wonder to …
We all have a part of ourselves that is brave and enjoys trying new things. And a part of ourselves that fears uncertainty and would rather not be vulnerable and expose ourselves to embarrassment or humiliation or boredom or just the uncomfortableness that is required to do something new – even if it’s fun or would enhance our career! Which part should we listen to? As a joy seeker who wants to squeeze out as …
I was a master pretender, a super slick chameleon. I got straight As and graduated in the top 5% of my high school class with a 4.4 GPA, went to state for speech, mock trial, and softball, got confirmed Catholic, made good tip money working part-time as a server, and was chosen as Student Of The Month my senior year. Little did most people know that in high school I was stoned nearly all the …