Private Clubs:
Other Service-Based Organizations:
Our Sweet-Spot Industry:
The private club and hospitality industries hold a special place in our hearts. Joy Discovered’s founder & lead facilitator Sara Mueller has had a front-row seat to the delights and sorrows of this exceptional industry for over 25 years. Her husband, a CIA graduate who worked at several Michelin-Star restaurants made his way into the private club industry where he’s now a director of operations.
Beyond the “pillow talk” Sara and her husband have shared about the hospitality industry over several decades, we’re delighted to have worked with premier golf, beach, and yacht clubs and associations like the Club Management Association of America (CMAA) and Community Associations Institute (CAI).
We know — and love — the private club and hospitality industries intimately. We appreciate that the leaders of this industry highly value their staff and take a human-centered approach to leadership to ensure their teams provide remarkable service to their members, guests, and clients.
We’re Also Delighted To Support These Industries Who Care About Leading Engaged Teams That Deliver Remarkable Service:
With 20+ years of market research, training, and program development experience across Fortune Global 1000 organizations, we’re certain we can quickly acclimate to the nuances of your industry and organization. Industries we know well include:
- Private Club / Hospitality
- Manufacturing Service & Support
- Capital Markets & Financial Services
- Healthcare
- Field Service Management
- Medical Device Supply Chain
- Pharma / Biotech
- Software & Hi-Tech
Together, we’ll create a plan to equip your valued team with the emotional intelligence and leadership skills necessary for impact and excellence.
What Our Audience Is Saying:
“I found her session to be one of, if not the, best of the week. I made changes to the way I think and act within minutes of the session ending.”
~ Mark A. Lammi, PGA General Manager, Westhaven Golf Club
“This helped me to understand more of EQ. Being open is hard for me and having the tips will help me be a better leader.”
~ Kim Crawford, Director of MLS Services, Stellar MLS
“A participant came to me at the end in tears… this program helped give her tools…. actionable tools to help her heal, and grow, and build resilience.”
~ Christina Volpicelli, Manager, Strategic Learning & Organization Development, NCH Healthcare System
“I sincerely enjoyed your session at the Level Her up women’s conference yesterday. Never heard about emotional intelligence before, I attended your session and suddenly I found myself talking about EQ to my peers and my young niece in Canada last night. I can’t wait to read your book ; it was a great gift.
Keep shining , keep smiling , and keep changing the world one EQ session at a time!
I love purple like you and today I am wearing purple, this is to tell you how much you inspired me yesterday!
Thank you for the empowerment!”
~ Irvine Bourdeau, Development Director, Dr. Piper Center for Social Services, Inc.
