Browsing Tag: communication skills

Want A More Engaged Team? Start With These 4 Shifts

Great leadership isn’t just about strategy, it’s about mastering the human side of business (and let’s be real, that’s where things get interesting). Emotional intelligence (EQ) helps you inspire, connect, and lead with impact. The four key pillars – Self-Awareness, Self-Management, Others Awareness, and Relationship Management – are your secret weapons for building a team that thrives.   Let’s look at one way you can optimize each of these 4 pillars: EQ Pillar 1 Self-Awareness Make …

How To Turn Your Managers Into Leaders Using Emotional Intelligence

The Reality: Long gone are the days of 20th century leadership that was coercive, top-down, authoritative, and militaristic. Long gone is the loyal-for-the-long-term workforce that sucked it up when things got tough, worked hard long hours without complaint, and were happy just getting a paycheck every two weeks. With more gender and cultural diversity in the workplace than ever before and multiple generations represented, more employees are motivated by: The Data: In 2021, Gallup found that only …

Where Did My Communication Style Come From?!

In my family, being a “good” kid was rewarded. I learned quickly that good kids didn’t question authority – especially religion. Good kids were agreeable and pleasant and didn’t cause conflict. I was to be a good kid and go along with the status quo. My communication was to follow suit. When I became a teenager and rebelled against having to be a good kid for so long, I voiced my opinions with aggression and volume. As soon …

How To Transition Your Managers Into Leaders

The Reality Long gone are the days of 20th century leadership that was coercive, top-down, authoritative, and militaristic. 👋 While there are a few instances where this type of leadership is effective (like during a turnaround or natural disaster), research from Hay/McBer found it’s the least effective style of leadership.  Long gone is the loyal-for-the-long-term workforce that sucked it up when things got tough, worked hard long hours without complaint, and were happy just getting a paycheck every …

3 Crisis Communication Tips For Leaders

In work (and life), adversity is a given. Perhaps our most important responsibility when leading through hardship is to communicate effectively. Here are three crisis communication tips that will move your team and stakeholders toward a positive outcome, growth, and resilience. 1. Address the brutal facts as they become clear. 🔎 Brutal honesty is necessary during any catastrophe. It ensures you maintain trust with your team and stakeholders so you can rally them forward. Be sure …