One of the most common questions I get after delivering a keynote on emotional intelligence (EQ) to mid-level managers is: “How do I get my senior leaders to recognize the importance of EQ?” This tells me that this human-centered approach to leadership is not often embraced by senior leaders — even though we now have decades of data that shows that EQ results in high-performing teams and an elevated service experience. It’s a shame EQ is not …
A foundation of how I live my life and the work I do, whether I’m facilitating an EQ leadership training or coaching high-performing executives, is Radical Responsibility. Radical Responsibility is eliminating any blame or excuses and recognizing that you are fully responsible for all the outcomes in your life. Your joy and success are not determined by who is elected this November, where you grew up, who your parents are, the industry you’re in, or …
I was a master pretender, a super slick chameleon. I got straight As and graduated in the top 5% of my high school class with a 4.4 GPA, went to state for speech, mock trial, and softball, got confirmed Catholic, made good tip money working part-time as a server, and was chosen as Student Of The Month my senior year. Little did most people know that in high school I was stoned nearly all the …
Effective decision-making is vital for impactful leadership and a joyful, purposeful life. (And let’s face it, you might already be feeling decision fatigue!) So, how can we make the best decisions for ourselves and our teams while expending as little energy as possible? I’ve got the perfect tool for you! After decades of studying emotional intelligence and mastering self-mastery, I’ve gathered the best decision-making strategies. I use these regularly and share them with my executive …
You’re constantly pouring into others – your team, your family, your members, clients, customers, your friends, our community. You’re always filling someone else’s cup. But who is pouring into you? Your ability to perform and please others has gotten you here. But what is this “here” place you’ve arrived at? Is it joy? Is it meaning? Is it peace and freedom? If you’re like me and a lot of the clients I work with, your …