Will EQ Make Me A “Soft” Leader Or Lower My Team’s Performance?

Will emotional intelligence make me a “soft” leader or lower my team’s delivery of excellence?

Heck to the NO!

This is a common concern I get from leadership coaching clients I work with. They think if they change their ways, are less authoritative, and more human-focused, performance will suffer.

But the opposite is true.

Since Daniel Goleman coined the term emotional intelligence (EQ) in 1995, it has been extensively studied by Harvard, Yale, Learning in Action, American HR Experts, Gallop, and many, many other institutions.

What they found is that emotionally intelligent leadership is tied to:

• More revenue
• Higher customer satisfaction
• Higher employee retention / less turnover
• Better decision making
• Less burnout
• Less workplace accidents that result in loss time
• More inspired and engaged employees – those who are willing and eager to take the extra step to DELIGHT your members and clients
• Less workplace drama and toxicity
• And much much more!

In addition, there is nothing “soft” about holding others accountable to higher standards of excellence (while also demonstrating that you value them), making tough decisions that not everyone will like, or addressing conflict head on (in a respectable way) so that hours of productivity aren’t wasted in Head Hurricanes (aka rumination), gossip, or someone picking up the slack to cover for an under-performer and then burning out.

I’ve compiled some of the best emotional intelligence research into a whitepaper called “The Financial & Performance Impact of Emotionally Intelligent Leadership.” It’s also a primer on what EQ is and how to build it within yourself and your team. If this interests you, access the whitepaper below:

Added bonus! The skills that are built through emotional intelligence are equally applicable to our personal lives and relationships as well, so it’s a 2-for-1 special to bring more EQ to your team.

I promise, they will thank you! I hear over and over again how grateful teams are to learn EQ leadership in my trainings and apply it to their communication and personal + professional lives.

Cheers to your success!

Love, your coach,

💜Sara

P.S. Get all the data on why EQ is THE key differentiator for leadership success by downloading our latest whitepaper now!